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+---- Thread: Server status (/showthread.php?tid=95436)
Server status - Brittany - 04-09-2012
[SIZE="2"]
Bryan1337 Wrote:alright then, then next step just try giving them another call explain to them whats going on, ask for a manager keep them n phone till you can get into cp [server files whatever] until you get in keep them on the phone. and just keep calling instantly back if they don't do anything for you
You realize I've spent 5 hours on the phone, 14+ hours on live chat, and at least 3 hours replying in emails trying to get this server up.
You realize they told me "an hour tops" 3 days ago and stalled and didn't do shit for 2 days because "didn't know what to do".
You realize that in 4 hours time they could have had this entire issue fixed if they were willing to put the effort into it. How do I know this? I threatened them and they finally said "ok, we'll reset the OS and backup files" and 4 hours later it's done.
That should have been done the first day.
Now you explain to me why I should be patient and kind to them after all the shit they've done.[/SIZE]
Server status - Anthony :) - 04-09-2012
Mommy Wrote:NEWEST UPDATE: After threats and some harsh words said, I asked to speak to Manager of the entire company, and got him involved. They are waiting till midnight where hardly anyone uses the website to do maintenance and installing the new plugins for the server at that time.
= That's 3 hours away from right now at Midnight. It's 9PM right now for me.
After this, the server will be up if they didn't lie to me once again.
I already have the server administrator password, so that's been fixed. At the moment it's just waiting for them to plug in the HDD and we're set and good to go.
Thanks for the newest update Brit. Almost there!:roll:
Server status - S0ccer - 04-09-2012
Mommy Wrote:[SIZE="2"]
You realize I've spent 5 hours on the phone, 14+ hours on live chat, and at least 3 hours replying in emails trying to get this server up.
You realize they told me "an hour tops" 3 days ago and stalled and didn't do shit for 2 days because "didn't know what to do".
You realize that in 4 hours time they could have had this entire issue fixed if they were willing to put the effort into it. How do I know this? I threatened them and they finally said "ok, we'll reset the OS and backup files" and 4 hours later it's done.
That should have been done the first day.
Now you explain to me why I should be patient and kind to them after all the shit they've done.[/SIZE]
Don't worry about what people are saying, everyone should just be grateful that their owner is working this hard to get the server back up and running. Thankyou very much for all your efforts <3
Server status - Lullypop - 04-09-2012
Thanks for the update Brit. Can't wait to play again.
Server status - Bryan1337 - 04-09-2012
well i do agree with you every customer should be important in any business, and they were not handling "your business" with full priority.
Server status - Brittany - 04-09-2012
[SIZE="2"]
Bryan1337 Wrote:well i do agree with you every customer should be important in any business, and they were not handling "your business" with full priority.
Not everything thinks that way.[/SIZE]
Server status - TheGypsyChan - 04-09-2012
Yessss, Thanks Brittany. You show em whos boss
:argue:
Server status - Megabytes - 04-09-2012
Hooray, good to see the server will be back up in 3 hours which is going to be like 2pm or so for me.
Server status - Dan - 04-09-2012
[color="white"]Well Britt, thank you for putting your time and effort into fighting with illiterate baboons to try and get SilGar back online.
Everyone should be very appreciative of you for this.[/color]
Server status - Blody - 04-09-2012
Thanks Britt, I am looking foward to getting some well deserved playing time in there