10-05-2011, 06:14 PM
(This post was last modified: 07-21-2012, 04:45 PM by Skullcracka.)
[SIZE="2"][SIZE="2"]
[COLOR="Yellow"]Hi, take a quick view at red bold titles to find the subject you need help with.
Simply click "Show" on the spoiler to show the information from the designated heading.[/COLOR]
- Brittany.
- Trouble logging in? Read this! -
[spoiler]
Here is a list of all of the reasons you cannot log into your account or speak.
If it says..."You have been muted and cannot talk!" http://i56.tinypic.com/2u549cp.png
*It means you were muted. It usually lasts for 48 hours. Just make an appeal on the forums and if you have a legitimate reason to be unmuted a mod or admin will unmute you. To test to see if you're muted, type ::yell.
If it says..."You have been ipmuted by..." http://i55.tinypic.com/140w5dz.png
*It means you were ipmuted. Make an appeal on the forums posting what you were ipmuted for. If it is accepted you will be unipmuted.
If it says..."Your account has been banned.." http://i53.tinypic.com/6i5dzc.jpg
[COLOR="SandyBrown"]
*It means you were banned. Post an appeal on forums who banned you and why...and A mod or admin will unban you.[/COLOR]
[COLOR="Yellow"]
If it says...[/COLOR]"Error connecting to server" http://i44.tinypic.com/2091t9f.jpg
*It means there is an error. Usually this happens when the server is down temporarily. Just give it a few minutes then click "Log in"
If it says..."No response to network. Please try again later." http://i46.tinypic.com/5lyk9c.jpg
[COLOR="SandyBrown"]
*It means you were either banned or the server is down. Just wait a few minutes and it should be back up...or post an appeal on the forums.[/COLOR]
If it says..."Unable to connect to the server. Please use your forum username & password." http://i51.tinypic.com/k1uy2x.png
[COLOR="SandyBrown"]
*It means you were either banned or the server is down or your ip was blocked for trying to flood the server. Just wait a few minutes and it should be back up...or post an appeal on the forums.[/COLOR]
[COLOR="Yellow"]
If it says...[/COLOR]"Invalid password or username" http://i54.tinypic.com/wgpy6w.png
*It means you have the wrong password. You might have typed it in wrong or been hacked. If you cannot remember it and you have a screenshot of you being on the account..post it on forums under help section.[/spoiler]
- Rules for Appeal/Report & FAQ. -
[spoiler]
[COLOR="Red"]Rules:
[/COLOR]
[COLOR="Orange"]1. If you are appealing for a mute, you must post the appeal within 1 month otherwise your appeal will be declined.
2. "I did not know it was against the rules" excuses will declined automatically, as a member it is your responsibility to Read the Rules.
Everytime you log in, it says to type ::rules, or visit Here
3. You may only post 2 Appeals for your ban or mute with a 48 hour space between each appeal. Do not post another appeal if your 2nd appeal is Declined. This is a final decision.
4. Do not make up excuses, whether you express it in a mature, honest, respectable fashion will determine whether you get a better response. Click Here
5. If your offense is Serious, your appeal will be automatically Declined.
6. If your appeal has Offensive language about the staff that banned/muted you, your appeal will be declined. Show respect and you will get respect back.
7. Do Not Bump your appeals! A staff member will get to it as soon as possible! Be patient and wait.
8. When making an appeal or report thread, make sure you use the required format! It can be found [URL="http://sg-forum.com/showthread.php?t=6065"]Here
[/URL]
9. You Must have solid proof such as a video or screenshot when reporting a player, witnesses will Not count!
10. Do not make multiple appeal threads if you already have one opened!
Frequently Asked Questions:
Q1. If my appeal was declined, how to i get un-muted/un-banned?
[COLOR="DeepSkyBlue"]- If your appeal was declined, your account will remain with the correct punishments.
[/COLOR]
Q2. Why has my appeal been deleted?
- Your appeal has been sorted and moved to the correct Section.
Q3. How do i view my appeal thread after its been moved?
- Go to your profile, click on "Statistics" and go through the threads you have made.
Q4. My appeal was declined, but you made a mistake..?
- If you feel your appeal was declined wrongfully, please pm the sectional by clicking [COLOR="Yellow"]Here. Include your appeal thread link in the message.[/COLOR]
Q5. I was Ip Muted for selling/buying RS related items in game but its not against the rules!
- Even though we have a black market section on forums, Selling or buying RS related items in game is still against the rules. Click [COLOR="Yellow"]Here
[/COLOR]
Q6. I have reported a player but he is not punished yet.
- The staff who accepted the Report thread is responsible to carry on the punishments to that player. But since the staff member might not be on, notify another staff member immediately.
Q7. I got scammed! Can you get my item(s) back?
- Sorry. But staff can not replace lost items.
Q8. Do staff need proof to take action, when they witnessed a punishable offense?
- No, if they saw it, they can punish the person. If they didn't see it, then please make a report with proof so they can punish the player properly.[/COLOR]
[COLOR="Red"]
If you have any questions or concerns, feel free to pm a staff member anytime![/COLOR]
[/spoiler]
[SIZE="3"][COLOR="Red"]
- Do not make multiple appeals -[/COLOR][/SIZE]
[spoiler]
- Staff don't need proof, you do -
[spoiler]
Dear Appealers,
[COLOR="DeepSkyBlue"]Everyone who uses an excuse as their appeal such as "My brother did it", "My sister did it", "My grandpa went on and cursed people out", and so on, will be denied of their request for an unmute/unban on the spot.
The number one rule when having an account is not letting anyone on it but in the event that you do decide to let someone on your account, YOU are responsible for any crimes that the account is involved in. You are the account creator therefore you will be punished if the account breaks any rules.
Everyone has been using the excuse "It wasn't me, I let someone on my account" - Although this MIGHT be true, we do not accept appeals from people that don't take responsibility for their actions. YES, your actions since if YOU didn't let that person on the account, your account would have never broken any rules.
To all the people who use the excuse "My brother was on my account" - Your account, your problem. If your brother really did go on your account and do something to get it banned and/or muted then take it up with you parent or guardian, not SG staff.[/COLOR]
[COLOR="Red"]
Love,
Forum Staff.[/COLOR][/spoiler]
Simply click "Show" on the spoiler to show the information from the designated heading.[/COLOR]
- Brittany.
- Trouble logging in? Read this! -
[spoiler]
Here is a list of all of the reasons you cannot log into your account or speak.
If it says..."You have been muted and cannot talk!" http://i56.tinypic.com/2u549cp.png
*It means you were muted. It usually lasts for 48 hours. Just make an appeal on the forums and if you have a legitimate reason to be unmuted a mod or admin will unmute you. To test to see if you're muted, type ::yell.
If it says..."You have been ipmuted by..." http://i55.tinypic.com/140w5dz.png
*It means you were ipmuted. Make an appeal on the forums posting what you were ipmuted for. If it is accepted you will be unipmuted.
If it says..."Your account has been banned.." http://i53.tinypic.com/6i5dzc.jpg
[COLOR="SandyBrown"]
*It means you were banned. Post an appeal on forums who banned you and why...and A mod or admin will unban you.[/COLOR]
[COLOR="Yellow"]
If it says...[/COLOR]"Error connecting to server" http://i44.tinypic.com/2091t9f.jpg
*It means there is an error. Usually this happens when the server is down temporarily. Just give it a few minutes then click "Log in"
If it says..."No response to network. Please try again later." http://i46.tinypic.com/5lyk9c.jpg
[COLOR="SandyBrown"]
*It means you were either banned or the server is down. Just wait a few minutes and it should be back up...or post an appeal on the forums.[/COLOR]
If it says..."Unable to connect to the server. Please use your forum username & password." http://i51.tinypic.com/k1uy2x.png
[COLOR="SandyBrown"]
*It means you were either banned or the server is down or your ip was blocked for trying to flood the server. Just wait a few minutes and it should be back up...or post an appeal on the forums.[/COLOR]
[COLOR="Yellow"]
If it says...[/COLOR]"Invalid password or username" http://i54.tinypic.com/wgpy6w.png
*It means you have the wrong password. You might have typed it in wrong or been hacked. If you cannot remember it and you have a screenshot of you being on the account..post it on forums under help section.[/spoiler]
- Rules for Appeal/Report & FAQ. -
[spoiler]
[COLOR="Red"]Rules:
[/COLOR]
[COLOR="Orange"]1. If you are appealing for a mute, you must post the appeal within 1 month otherwise your appeal will be declined.
2. "I did not know it was against the rules" excuses will declined automatically, as a member it is your responsibility to Read the Rules.
Everytime you log in, it says to type ::rules, or visit Here
3. You may only post 2 Appeals for your ban or mute with a 48 hour space between each appeal. Do not post another appeal if your 2nd appeal is Declined. This is a final decision.
4. Do not make up excuses, whether you express it in a mature, honest, respectable fashion will determine whether you get a better response. Click Here
5. If your offense is Serious, your appeal will be automatically Declined.
6. If your appeal has Offensive language about the staff that banned/muted you, your appeal will be declined. Show respect and you will get respect back.
7. Do Not Bump your appeals! A staff member will get to it as soon as possible! Be patient and wait.
8. When making an appeal or report thread, make sure you use the required format! It can be found [URL="http://sg-forum.com/showthread.php?t=6065"]Here
[/URL]
9. You Must have solid proof such as a video or screenshot when reporting a player, witnesses will Not count!
10. Do not make multiple appeal threads if you already have one opened!
Frequently Asked Questions:
Q1. If my appeal was declined, how to i get un-muted/un-banned?
[COLOR="DeepSkyBlue"]- If your appeal was declined, your account will remain with the correct punishments.
[/COLOR]
Q2. Why has my appeal been deleted?
- Your appeal has been sorted and moved to the correct Section.
Q3. How do i view my appeal thread after its been moved?
- Go to your profile, click on "Statistics" and go through the threads you have made.
Q4. My appeal was declined, but you made a mistake..?
- If you feel your appeal was declined wrongfully, please pm the sectional by clicking [COLOR="Yellow"]Here. Include your appeal thread link in the message.[/COLOR]
Q5. I was Ip Muted for selling/buying RS related items in game but its not against the rules!
- Even though we have a black market section on forums, Selling or buying RS related items in game is still against the rules. Click [COLOR="Yellow"]Here
[/COLOR]
Q6. I have reported a player but he is not punished yet.
- The staff who accepted the Report thread is responsible to carry on the punishments to that player. But since the staff member might not be on, notify another staff member immediately.
Q7. I got scammed! Can you get my item(s) back?
- Sorry. But staff can not replace lost items.
Q8. Do staff need proof to take action, when they witnessed a punishable offense?
- No, if they saw it, they can punish the person. If they didn't see it, then please make a report with proof so they can punish the player properly.[/COLOR]
[COLOR="Red"]
If you have any questions or concerns, feel free to pm a staff member anytime![/COLOR]
[/spoiler]
[SIZE="3"][COLOR="Red"]
- Do not make multiple appeals -[/COLOR][/SIZE]
[spoiler]
[COLOR="DeepSkyBlue"]Alright.
I'm going to make this clear.
When you have an active appeal already in the process of being dealt with.
Please[/COLOR] DO NOT [COLOR="DeepSkyBlue"]make other appeals.
This also counts if you have an appeal that was declined for a good reason.
You do not need to make another appeal whatsoever depending on what it says on your appeal that was declined .
If it says something like this:[/COLOR]
EXAMPLE:
[COLOR="DeepSkyBlue"]You do not need another appeal to say you've served your time.
We will take care of it and notify the moderator who gave it.
If we don't know who gave you the punishment then a moderator online at the time will un-mute[/COLOR] ONLY [COLOR="DeepSkyBlue"] If we don't know who muted and we've checked the history of mutes.
This rule also applys if you're caught making other threads within the section that are replying to a closed appeal.
You will be either warned or infracted for it.[/COLOR]
[COLOR="DeepSkyBlue"]Thanks.
Sg Staff[/COLOR][/spoiler]
I'm going to make this clear.
When you have an active appeal already in the process of being dealt with.
Please[/COLOR] DO NOT [COLOR="DeepSkyBlue"]make other appeals.
This also counts if you have an appeal that was declined for a good reason.
You do not need to make another appeal whatsoever depending on what it says on your appeal that was declined .
If it says something like this:[/COLOR]
EXAMPLE:
Code:
You will be un-muted by the moderator that muted you in
24-48 hours from the time of the punishment receivedWe will take care of it and notify the moderator who gave it.
If we don't know who gave you the punishment then a moderator online at the time will un-mute[/COLOR] ONLY [COLOR="DeepSkyBlue"] If we don't know who muted and we've checked the history of mutes.
This rule also applys if you're caught making other threads within the section that are replying to a closed appeal.
You will be either warned or infracted for it.[/COLOR]
[COLOR="DeepSkyBlue"]Thanks.
Sg Staff[/COLOR][/spoiler]
- Staff don't need proof, you do -
[spoiler]
[COLOR="DeepSkyBlue"]Lately, a lot of players have said to me 'get proof then' after I've jailed/ muted them.
I think you don't understand how the system works, mods and admins do not need proof when they see something happening e.g; Spec n Run.
If we didn't see it happen, then we need proof.
Got it?[/COLOR]
- Staff.
[/spoiler]
- Excuses are not tolerated -[COLOR="DeepSkyBlue"]Lately, a lot of players have said to me 'get proof then' after I've jailed/ muted them.
I think you don't understand how the system works, mods and admins do not need proof when they see something happening e.g; Spec n Run.
If we didn't see it happen, then we need proof.
Got it?[/COLOR]
- Staff.
[/spoiler]
[spoiler]
Dear Appealers,
[COLOR="DeepSkyBlue"]Everyone who uses an excuse as their appeal such as "My brother did it", "My sister did it", "My grandpa went on and cursed people out", and so on, will be denied of their request for an unmute/unban on the spot.
The number one rule when having an account is not letting anyone on it but in the event that you do decide to let someone on your account, YOU are responsible for any crimes that the account is involved in. You are the account creator therefore you will be punished if the account breaks any rules.
Everyone has been using the excuse "It wasn't me, I let someone on my account" - Although this MIGHT be true, we do not accept appeals from people that don't take responsibility for their actions. YES, your actions since if YOU didn't let that person on the account, your account would have never broken any rules.
To all the people who use the excuse "My brother was on my account" - Your account, your problem. If your brother really did go on your account and do something to get it banned and/or muted then take it up with you parent or guardian, not SG staff.[/COLOR]
[COLOR="Red"]
Love,
Forum Staff.[/COLOR][/spoiler]
[B]- Jail appeals -
[/B][spoiler]
[COLOR="DeepSkyBlue"]Do not make appeals for jail.
They will be auto-denied.
Simply mine the ores and it will let you out.[/COLOR]
[COLOR="Red"]
Exception;[/COLOR] if you can prove that you were jailed for no reason, then you may make an appeal.
[/spoiler]
- IPmute Appealing -
[spoiler]
[COLOR="DeepSkyBlue"][SIZE="2"]Alright, I see way too many appeals for IPmutes.
Now, if you'll take a look carefully, each and every SINGLE time you login, it promots you to look at the ::rules
![[Image: phhWV5.png]](http://screensnapr.com/e/phhWV5.png)
Now, if you choose to break one of those, and get yourself ipmuted, that's 100% on you.
Don't bother appealing it. IPmutes are meant because you broke a serious enough rule.
Why was I ipmuted?
- Flaming and then making new accounts to flame more.
--- You can appeal these and let the mod decide if you're allowed to be unmuted.
- I was selling a RS account/RSGP/Accounts of any kind
--- Don't bother appealing. These are forever. You had a chance to read the rules.
- [COLOR="Red"]I was advertising
[/COLOR]--- Once again, this is a 0 chance of appealing. Change your ip? You'll be hostbanned.
- But my brother/friend/sister/mom/dad did it!
--- [COLOR="SandyBrown"]Hey, that sucks for you. Go yell at him or something, because he just ruined your chances at talking again. This is one of the oldest excuses in the book, and it's not taken serious anymore.
It's your IP address. You both have control over it. So anything he does to affect you, that's between you two.[/COLOR]
There's no one here that'll take that excuse anymore.
-------------------------------------------------------
This goes for IPbans.
- They are NOT APPEALABLE.
- Ever.
The only type of ipban that's appealable is if you spam the chat with something and a mod/admin can't get you to stop.
EG: I'm muted and cannot talk
EG: Spamming help
Any other reason for an IPban
[COLOR="PaleTurquoise"][I did it years ago sorry]
[I didn't mean to]
[I was never told]
[/COLOR]
Those excuses don't work, and your appeals will be denied instantly.
Thanks for reading, and happy playing![/SIZE][/COLOR][/spoiler]
[/SIZE][/SIZE]
[COLOR="DeepSkyBlue"]Do not make appeals for jail.
They will be auto-denied.
Simply mine the ores and it will let you out.[/COLOR]
[COLOR="Red"]
Exception;[/COLOR] if you can prove that you were jailed for no reason, then you may make an appeal.
[/spoiler]
- IPmute Appealing -
[spoiler]
[COLOR="DeepSkyBlue"][SIZE="2"]Alright, I see way too many appeals for IPmutes.
Now, if you'll take a look carefully, each and every SINGLE time you login, it promots you to look at the ::rules
Now, if you choose to break one of those, and get yourself ipmuted, that's 100% on you.
Don't bother appealing it. IPmutes are meant because you broke a serious enough rule.
Why was I ipmuted?
- Flaming and then making new accounts to flame more.
--- You can appeal these and let the mod decide if you're allowed to be unmuted.
- I was selling a RS account/RSGP/Accounts of any kind
--- Don't bother appealing. These are forever. You had a chance to read the rules.
- [COLOR="Red"]I was advertising
[/COLOR]--- Once again, this is a 0 chance of appealing. Change your ip? You'll be hostbanned.
- But my brother/friend/sister/mom/dad did it!
--- [COLOR="SandyBrown"]Hey, that sucks for you. Go yell at him or something, because he just ruined your chances at talking again. This is one of the oldest excuses in the book, and it's not taken serious anymore.
It's your IP address. You both have control over it. So anything he does to affect you, that's between you two.[/COLOR]
There's no one here that'll take that excuse anymore.
-------------------------------------------------------
This goes for IPbans.
- They are NOT APPEALABLE.
- Ever.
The only type of ipban that's appealable is if you spam the chat with something and a mod/admin can't get you to stop.
EG: I'm muted and cannot talk
EG: Spamming help
Any other reason for an IPban
[COLOR="PaleTurquoise"][I did it years ago sorry]
[I didn't mean to]
[I was never told]
[/COLOR]
Those excuses don't work, and your appeals will be denied instantly.
Thanks for reading, and happy playing![/SIZE][/COLOR][/spoiler]